Arrow Beige Rug

CLEANING A WOOL RUG

1. Only professional cleaning of the rug is allowed.

CARE OF A WOOL RUG

1. Vacuum gently with a nozzle without a brush, using short strokes in one direction. Vacuuming with a brush attachment or turbo brush may increase rug shedding and prolong the shedding period.
2. A natural property of wool rugs is "shedding" wool during the first few months of use. Shedding will decrease later, but may still occur. This is a natural phenomenon of fibres coming out of the rug and occurs during the use of wool rugs. Shedding is not a basis for complaint.
3. A characteristic of wool rugs is pilling, i.e. the appearance of small wool balls on the rug's surface. This is a natural phenomenon of individual wool fibres detaching from the rug due to rubbing by feet/furniture and clumping together into balls. This is a normal phenomenon occurring during the daily use of wool rugs. Pilling is not a basis for complaint. The balls can be removed periodically by hand or with a fabric shaver.
4. Spilled liquids and dirt should be immediately removed with a paper towel or a highly absorbent cloth, then gently clean the soiled area with a clean cloth dampened with a little cold water and grey soap. Do not allow the rug to become soaked.
5. If the rug gets wet, dry it flat in a well-ventilated room or outdoors during favourable weather conditions.
6. Do not use chemical agents or bleaches.
7. To avoid creasing of the pile, furniture should be moved periodically.
8. Exposure of the rug to sunlight may cause the rug to fade. Avoid direct exposure to strong sunlight.

GOOD TO KNOW

1. Wool regulates the microclimate in rooms – it absorbs moisture when there is too much and releases it when the air becomes too dry.
2. Wool is naturally resistant to dirt and stains due to its natural lanolin content. The rug will look good for many years with proper care.
3. Handmade braided wool fibre rugs are characterised by high flexibility. Rugs may change their shape during use. For example, strong pulling of the rug or moving furniture across the rug may cause it to change shape. This is a reversible change. Since braided wool products are naturally stretchy, this is a normal phenomenon and not subject to complaint.
4. Rugs from the Handmade collection are handmade, mostly from natural fibres, so each one is original and unique. For this reason, there may be slight differences in colour, size or pattern between them. This is not a basis for complaint.