Roma Ivory Rug

CLEANING WOOL CARPETS

1. Only professional carpet cleaning is allowed.

CARE OF WOOL CARPETS

1. Vacuum gently with a nozzle without a brush, using short strokes in one direction. Vacuuming with a brush attachment or turbo brush can increase carpet shedding and prolong the shedding period.
2. A natural characteristic of wool carpets is wool "shedding" during the first few months of use. Shedding will decrease later, but may still occur. This is a natural phenomenon where fibers come out of the carpet and occurs with the use of wool carpets. Shedding is not a basis for complaint.
3. A characteristic of wool carpets is pilling, i.e., the appearance of small wool balls on the carpet surface. This is a natural phenomenon where individual wool fibers are released from the carpet due to friction from feet/furniture and clump together into balls. This is a normal phenomenon that occurs with daily use of wool carpets. Pilling is not a basis for complaint. The balls can be removed manually or with a shaver from time to time.
4. Spills and dirt should be immediately removed with a paper towel or a highly absorbent cloth, then gently clean the soiled area with a clean cloth dampened with a small amount of cold water and plain soap. Do not allow the carpet to get soaked.
5. If the carpet gets wet, dry it flat in a well-ventilated room or outdoors in favorable weather conditions.
6. Do not use chemical agents or bleach.
7. To avoid indentations in the pile, periodically move furniture.
8. Exposure of the carpet to sunlight may cause fading. Avoid direct exposure to strong sunlight.

GOOD TO KNOW

1. Wool regulates the microclimate in rooms – it absorbs moisture when there is too much and releases it when the air becomes too dry.
2. Wool is naturally resistant to dirt and stains due to its natural lanolin content. The carpet will look good for many years with proper care.
3. Handmade braided wool fiber carpets are characterized by high flexibility. Carpets may change their shape during use. For example, strong pulling on the carpet or moving furniture on it may cause it to change shape. This is a reversible change. Since braided wool products are naturally stretchable, this is a normal phenomenon and is not subject to complaint.
4. Carpets from the Handmade collection are handmade, mostly from natural fibers, which is why each one is original and unique. For this reason, there may be slight differences in color, size, or pattern between them. This is not a basis for complaint.