Rio Ivory Rug

CLEANING A WOOL RUG

1. Only professional rug cleaning is allowed.

CARE OF A WOOL RUG

1. Vacuum gently with a nozzle without a brush, using short strokes in one direction. Vacuuming with a brush attachment or turbo brush may increase rug shedding and prolong the shedding period.
2. A natural characteristic of wool rugs is "shedding" of wool during the first few months of use. Shedding will decrease later but may still occur. This is a natural phenomenon of fibers coming out of the rug and occurs during the use of wool rugs. Shedding is not a basis for complaint.
3. A characteristic of wool rugs is pilling, which is the appearance of small wool balls on the surface of the rug. This is a natural phenomenon where individual wool fibers detach from the rug due to friction from feet/furniture and clump together into balls. This is a normal phenomenon that occurs with daily use of wool rugs. Pilling is not a basis for complaint. The balls can be removed manually or with a fabric shaver from time to time.
4. Spilled liquids and dirt should be removed immediately with a paper towel or a highly absorbent cloth, then gently clean the soiled area with a clean cloth dampened with a small amount of cold water and plain soap. Do not allow the rug to become soaked.
5. If the rug becomes wet, dry it flat in a well-ventilated room or outdoors in favorable weather conditions.
6. Do not use chemical agents or bleaches.
7. To avoid indentations in the pile, periodically move furniture.
8. Exposure of the rug to sunlight may cause fading. Avoid direct exposure to strong sunlight.

GOOD TO KNOW

1. Wool regulates the microclimate in rooms - it absorbs moisture when there is too much and releases it when the air becomes too dry.
2. Wool is naturally resistant to dirt and stains due to its natural lanolin content. The rug will look good for many years with proper care.
3. Handmade braided wool fiber rugs are characterized by high flexibility. Rugs may change their shape during use. For example, pulling hard on the rug or moving furniture across the rug may cause it to change its shape. This is a reversible change. Since braided wool products are naturally stretchable, this is a normal phenomenon and is not subject to complaint.
4. Rugs from the Handmade collection are handmade, mostly from natural fibers, which is why each one is original and unique. For this reason, slight differences in color, size, or pattern may occur between them. This is not a basis for complaint.